How We Treat Your Account Records
We collect what we need to run your account and nothing beyond that. When you register, we store your mobile number, your chosen display name and the wallet reference tied to your deposits, because that is how we match a bKash or Nagad transfer back to
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the right person. When you open the cashier, we log the payment rail you picked, the amount and the time, so a disputed Rocket payment can be traced without guesswork. We do not read your messages, we do not sell your details, and we do not
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hand your number to outside advertisers. Internal access is limited to staff who need a record open to answer your ticket — a wallet verification check, a withdrawal review or a locked account. Session data such as device type and login time is kept so we
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can spot a login that does not look like yours and block it before it costs you. Retention follows a simple rule: transaction records stay as long as local financial rules require them, and everything else is cleared once it stops being useful. Availability of the
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service, and the data handling that comes with it, depends on your local law and eligible regions, so confirm what applies where you live before you register.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.